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Stephen Dolan

Atlanta, GA

CEO of a bootstrapped developer tools company doing millions in revenue and profit annually. Stepped up from COO during a leadership transition, returned the business to growth, and grew ARR 12% YoY with a 9-person remote team. Background spans the full stack — from writing stored procedures in Postgres to leading product, engineering, and go-to-market. Currently building AI-native internal tooling and workflows.

CEO2024Present

Took over as CEO during a leadership transition and returned the business to growth, reaching 12% YoY ARR growth to millions in revenue and profit with a 9-person remote team. Built Sherlock, an internal multi-agent system — a concierge agent in Slack routes requests to research agents, ships reports to Notion, and submits PRs to improve its own skills. Automated customer intelligence pipelines: support tickets trigger enrichment with call data, usage metrics, and history.

Interim CEO20232024

Stepped up from COO when the co-founders transitioned out of day-to-day operations. Maintained product velocity, team cohesion, and enterprise relationships through the transition.

Chief Operating OfficerOct 20222023

Ran marketing, inbound sales, support, customer success, enterprise renewals, finance, and bookkeeping. Coordinated the product roadmap in Linear across engineering and customer-facing teams.

Chief of StaffNov 2021Oct 2022

Force multiplier for Tuple's CEO — providing flawless follow-up and execution, growing the team through hiring initiatives, and managing the B2B sales process.

Head of Sales and SuccessAug 2021Nov 2021

Brought order to a landscape of untended enterprise customers and leads. Organized the existing book of business and new inbound leads, handling contractual negotiations, legal redlining, and renewal negotiations.

Director of Account Engineering MerchLogixMar 2019Aug 2021

Grew from manager to director of account engineering at a retail analytics SaaS. Led the team responsible for onboarding enterprise customers, managing technical integrations, and bridging customer needs with product development.

Account Engineer / Back End Developer MerchLogixFeb 2013Feb 2018

Started writing Perl, PHP, and complex SQL against terabytes of PostgreSQL data. Transitioned to account engineering — gathering requirements, implementing configurations, managing integrations, and adapting the product to enterprise retail workflows.

Georgia Institute of Technology Computer Science2013 — 2015
Clayton State University2011 — 2012

Dad to two boys. Gardener. 1-on-1 productivity coaching — helping professionals build GTD systems that actually stick. Occasional podcast guest for conversations about systems, focus, and building sustainable habits.

stephendolan.com/resume